Legal notice
Legal Notice (Specified Commercial Transactions Act Disclosure)
Business Name: Tessendo
Business Operator: Keita Kurosawa
Business Address: Available upon request. For legal inquiries regarding our business address, please contact us via email at syamaguchi@kyoto-itsuki.com. We will disclose the information as required under applicable laws.
Email Address: syamaguchi@kyoto-itsuki.com
Selling Price
The price of each product is displayed on the product page. Prices are subject to change without prior notice.
Additional Fees
- Shipping fees: Varies by destination and shipping method. Displayed at checkout.
- Customs duties and import taxes: Buyers are responsible for any applicable duties or taxes upon delivery.
Payment Methods
We accept the following payment methods:
- Credit card (Visa, Mastercard, American Express, etc.)
- PayPal
- Other payment methods as specified at checkout
Delivery Time
Orders are processed within 3-5 business days after payment confirmation. Estimated shipping times vary depending on the destination and shipping method. For international shipping, delivery may take 7-21 business days.
Returns & Refunds Policy
- We accept returns and refunds under the following conditions:
- Requests must be made within 14 days of receiving the product.
- The product must be unused and in its original condition.
- Return shipping costs are the responsibility of the buyer unless the product is defective or incorrect.
- Refunds will be processed after the returned item is received and inspected.
Legal Disclaimer
- We are not responsible for any loss, damage, or delays caused by shipping carriers.
- Product images are for reference only; actual products may vary slightly in appearance.
- We reserve the right to refuse orders at our discretion.
For inquiries, please contact us at syamaguchi@kyoto-itsuki.com.